If you are not completely satisfied with your purchase, we am are sorry to hear that you are. Please get in touch by emailing firstname.lastname@example.org and we will give you instructions how to return your order.
Returns must come back in its original unused condition and unworn, with labels intact and order number within 14 days of receipt. Once the order has been received a full refund with be issued (excluding the original delivery charge) or if you prefer we are happy to exchange then item.
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
Before selling and even shipping our items we do a full check to see if there are ay faults and make sure the item is in perfect condition before selling or shipping.
Sale items are non-returnable.